Learning & Development Systems Trainer

Learning & Development Galileo Trainer

Location - Flexible on location but will include travel to other offices, predominantly Manchester / East Kilbride

CLT Recruitment are working closely in partnership with A top 10 UK-based Travel Management Company, our client has over 60 years’ experience within the travel management space.

As business travel experts, our client combines state-of-the-art automation with exceptional customer service delivering customer satisfaction scores of over 98%. Our attention to detail and duty of care is unrivalled and allows our client to provide successful travel programmes in several key sectors including Energy and Marine, Sports & Recreation, Construction and Government.

Your new role

To support the Head of Learning & Development in providing an effective L&D function for the Company and support the wider HR Department with L&D activities, compliance, and reporting.

Learning & Development System trainer responsibilities:

• To support the Head of Learning & Development in delivering training to new starters and existing employees with a significant focus to in-house systems
• Working with the HR team to ensure that appropriate training and development programs are in place to maximise the potential of employees within the company.
• Booking training rooms and arranging resources and equipment, to ensure courses run smoothly at minimum cost to the company.
• Sending joining instructions, course confirmations and evaluation forms to delegates and managers in a timely manner.
• Assist the wider HR team with on boarding of new starters including, creation of training material, induction prep and coordinating the buddy scheme across the business.
• Create and maintain all training material so it is relevant and appropriate using a variety of methods / tools, including Learning Management System, Videos, Support Guides, Presentations.
• Deliver trainings to all levels of staff members using a variety of methods, including face2face and remote sessions where required.
• Researching new courses as required.
• Support the Head of Learning & Development by proactively identifying, developing, and delivering programs for new or existing new products.
• Escalate delegate performance concerns and highlight to the Head of Learning & Development and relevant manager where new staff do not meet the required level of competence.
• Analyse and identify any training requirements across the Company and work with managers to address effectively.
• Evaluate all training activities undertaken and ensure interventions are fit for purpose.
• Produce and maintain accurate training records and produce statistics and reports as required.
• Conduct desk / remote observations and provide feedback on working practices.
• Support managers to create training plans for individuals, teams and departments.
• Testing of reservations systems and processes.
• Support the internal communications strategy, producing content and communicating it to the wider.
• Ad-hoc projects as directed by the Head of Learning & Development
• Additional duties as requested.

Requirements

Essential

• Excellent knowledge of Galileo / Sabre and in-house operational systems.
• Excellent planning and organising skills.
• Excellent communication skills at all levels.
• The ability to deliver effective training.
• Proficient with IT packages.
• Eager to learn and develop effective coaching skills.
• Ability to provide the appropriate level of answers, explanations and guidance to delegates and internal customers.
• To respond to changing business needs and reprioritise own time accordingly.
• Ensuring teamwork is maintained.
• Contribute to self and career development.
• Requirement for travel to other offices

What’s on offer:

• Monday - Friday 37.5hrs
• Refer a friend for £1000 bonus which is unlimited!
• Extra earning potential with Incentive Scheme
• Generous holiday entitlement, 23 days + 1 extra to be taken in December + Bank Holidays
• Staff Awards
• Hotel and airline discounts
• Discounts on sporting events and tickets
• Exclusive discounts for mobile phone providers, designers, retailers, days out, gym memberships and much more
• Employee Assistance Programme 

Interested in the role? If so, apply now or send your CV to Craig@cltrecruitment.com