Luxury Travel Consultant - Worldwide Specialist

Remote based role

Full time permanent position

Are you a highly motivated and passionate Luxury Travel Sales professional?

Our client has been a leader within the luxury travel market for more than 30 years. Due to our continued growth, we have a unique opportunity for an experienced Luxury Travel Consultant, specialising in Europe to join our clients team based at our head office in Chester.

As a Luxury Travel Specialist, you will use your expertise and travel knowledge to tailor-make the perfect holidays for our clients from our worldwide portfolio.

This is an excellent opportunity for an experienced, enthusiastic Travel Sales professional who can demonstrate outstanding client service by using highly developed communication and influencing skills, guiding our clients to the ideal holiday experience.

A key part of this role is to build a strong travel client base through proactive communication and strong sales pitches. Growing and nurturing your portfolio of clients to ensure repeat business whilst maintaining the very best customer service is also key.

This is an excellent opportunity for an enthusiastic Travel Sales professional, with a minimum of 3 years’ experience selling worldwide destinations, to take that next step in their career and to work for a leading Luxury Travel provider.

As part of this role, you will:

Strive to hit and exceed your sales target by proactively responding to and generating enquiries
Achieve sales targets by offering our clients a range of services and upsell enhancements
Handle all enquiries related to sales and after sales
Identify each client’s needs and preferences to propose products that meet their needs and expectations
Ensure sales opportunities are maximised
Use your extensive destination knowledge to identify each client’s specific needs and preferences so that recommendations and options can be offered
Handle enquiries and reservation requests from clients, completing reservations using company-nominated systems
Give accurate quotations to each client and effectively convert to booking
Identify any operational problems or potential complaints as soon as they are apparent, so that they can be resolved as quickly as possible
Produce accurate documentation for all bookings
Respond and follow up on all client requests
Explain to clients the role of our Personal Assistants
Maintain and improve individual and team product knowledge
Develop product knowledge by participating in relevant FAM trips and undertaking independent visits as necessary
Complete all details for each client’s holiday within relevant systems, ensuring that information required is entered accurately and consistently
Store accurate information relating to our clients
Ensure quality control procedures are maintained and continually improved
Be responsible for final document checks before sending out to a client
Represent the business in a professional manner at client events

In return, we offer a highly attractive package and the opportunity to join the business during a significant period of growth.

So, if you are a high performer who is looking for their next challenge, please get in touch as we would love to hear from you!

Requirements

To be successful in this role we are looking for an enthusiastic, well-organised, pro-active and self-motivated Travel Sales professional who has the drive to succeed within Elegant Resorts and can exceed targets while offering exceptional client service.

Ideally you will have following skills and attributes:

At least 3 years of recent experience in luxury travel planning and booking
Strong knowledge of luxury travel destinations and experiences
Excellent communication and interpersonal skills
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
Customer service-oriented
Proficiency in travel booking software and applications

Interested in the role? If so, apply now or send your CV to Craig@cltrecruitment.com

England, East of England, Cambridgeshire, Norfolk, Suffolk, London, City of London, East London, North London, North West London, South East London, South West London, West End, West London, East Midlands, Derbyshire, Herefordshire, Leicestershire, Northamptonshire, Nottinghamshire, Shropshire, Staffordshire, Warwickshire, West Midlands, Worcestershire, North East England, County Durham, East Riding of Yorkshire, East Sussex, Lincolnshire, North Yorkshire, Northumberland, South Yorkshire, Tyne and Wear, West Yorkshire, North West England, Cheshire, Cumbria, Greater Manchester, Hampshire, Lancashire, Merseyside, South East England, Bedfordshire, Berkshire, Buckinghamshire, Essex, Hertfordshire, Kent, Middlesex, Oxfordshire, Surrey, West Sussex, South West England, Cornwall, Devon, Dorset, Gloucestershire, Isle of Wight, Somerset, Bristol, Wiltshire, Rutland, Yorkshire and the Humber, West Midlands, South London

Permanent

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